Privacy Policy
Effective Date: 01/01/2025
Company Name: Stocoin24
At Stocoin24, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our platform or providing us with your information, you agree to the terms of this Privacy Policy.
We collect both personal and non-personal information that you voluntarily provide to us, or that is automatically collected when you use our services.
Identity Information: Name, date of birth, nationality, and government-issued ID (for compliance/KYC purposes).
Contact Information: Email address, phone number, residential address.
Financial Information: Bank details, broker account details, account balances, and transaction history.
Login Credentials: Username and passwords for accessing our services (stored securely).
Other: Any other personal information you choose to provide.
IP address, browser type, and device information;
Usage data such as page visits, login times, and actions taken;
Cookies and similar tracking technologies.
We use your information for the following purposes:
To provide and manage our forex trading services;
To comply with regulatory and legal obligations (e.g., AML, KYC requirements);
To communicate with you (support, updates, service notices);
To improve our website, systems, and user experience;
To enforce our Terms of Service;
To protect against fraud or unauthorized activity.
We process your data under one or more of the following legal bases:
Your consent (e.g., when you sign up or agree to a Client Agreement);
Contractual necessity (e.g., to manage your trading account);
Legal obligation (e.g., compliance with financial regulations);
Legitimate interests (e.g., fraud prevention, platform optimization).
We may share your information with:
Authorized brokers or trading platforms to execute trades;
Regulatory authorities when legally required (e.g., AML reporting);
Third-party service providers (e.g., cloud hosting, payment processors);
Professional advisors (e.g., auditors, legal consultants);
Business partners in the case of a merger, acquisition, or reorganization.
We do not sell your personal data.
We retain your information for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy;
Meet legal, tax, or regulatory requirements;
Resolve disputes and enforce our agreements.
When data is no longer required, we will securely delete or anonymize it.
We implement industry-standard security measures to protect your data, including:
Secure servers and encrypted connections (HTTPS/SSL);
Access controls and authentication protocols;
Regular system audits and updates.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal data we hold;
Rectification: Request corrections to inaccurate or incomplete data;
Erasure: Request deletion of your data (subject to legal limitations);
Restriction: Request limited use of your data;
Portability: Request transfer of your data to another provider;
Objection: Object to processing based on our legitimate interests;
Withdraw Consent: Withdraw previously given consent at any time.
To exercise any of these rights, contact us at [Your Contact Email].
We use cookies and similar technologies to enhance your experience. Cookies help us:
Remember your preferences;
Analyze usage patterns;
Improve functionality.
You may manage your cookie preferences through your browser settings.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated "Effective Date." Your continued use of our Services after the changes become effective constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.